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Play Dots
Webmaster
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OCTAP takes pride in the level
of quality of taxicab
service in Orange County. With
that in mind, we also understand that incidents will occur. If you have
experienced a problem with a taxicab ride, driver, or company; your first
step should be to contact the taxicab company
directly to try and resolve the issue. If you cannot resolve the problem
directly and wish to report it to OCTAP, please feel free to use the forms
provided below. Once we receive your complaint, we assign an incident
number to it and forward it to the proper company or agency for action; in the
hopes that a resolution between the two parties can be reached; as well as other
corrective actions that might be deemed necessary. When filling out the
forms, please fill them out completely; and also remember to state the outcome
you are seeking (i.e., reimbursement, etc.); also include your email address.
● Online incident form in
PDF format
(must print out to fill in and return by mail or fax)
● Online incident form in
Word format (right click on link
and save document (target) to disk.
● Email OCTAP.
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